第1篇 英文客服2022年上半年个人工作总结范文
瞬间，20xx年即将过去，在这一年里，似乎值得自己去回顾的事情并不是很多，生活和工作依旧是沿途没有什么风景，就在我以为大路朝前，日子就这样平静下去的时候。20xx年x月，我经过应聘和选拔来到了xx公司，我非常高兴。
加入xx公司已x个多月，但对于我来说，我成长了很多。从头开始学习我不完全熟悉的一种工作方式、工作内容、以及工作程序，让我更加全面的、系统的了解整个英文客服的工作流程和内容。两个月的工作，并非尽如人意，这些还都有待于我进一步用心去学习，然后要熟练运用在工作中的每一个细节里。这段时间里我有过反省和思考，在这里既对自己前段时间工作批评，也做一些总结，如何做好自己争取在日后的工作中能有好的表现，和大家一起服务于公司。
一、20xx年总结
1、工作总结
20xx年x月x日，我开始加入到xx公司，跟着老员工学习，第一次参与订单登记和后台管理;第一次参与英文客服订单验证工作;第一次参与问题单、完成订单回信;第一次接触到chargeback、投诉处理。在这里，我看到了希望，因为我可以学到更多的工作内容。由于之前我从事过相关工作，所以我上手很快。感谢领导和各位同事的指导帮助，感谢公司给了我学习的机会。在这里，我看到了一批拼命、卖力、踏实的人工作，我看到了一个好的团队，而且我没有了工作压力感。但遗憾的是，我一直没有自信独立完成整个流程规范化的操作和控制，这将是在未来的一年中，我要面临和改变的首要，也是最重要的问题。
2、工作中的不足
在工作中，我欠缺主动性，与领导和大家沟通较少，考虑问题不够全面和细致，失误较多，尤其是在订单验证和追单方面，我需要多花时间和精力去学习。因为这距离工作中公司领导对我的期望和要求还有很大的距离。同时，英语理论知识水平、工作压力承受能力，以及对具体工作的实施与计划等问题上还有待进一步提高，一系列的问题需要我在以后的工作中努力克服和解决，使自己更好地做好本职工作。并且自己应该而且能够做的事情，要勇于承担，不依赖他人，不退缩、不逃避，勇敢地迈出每一步，今后在工作中才能做到更加自信和大胆仔细。
二、20xx年计划
新的一年即将到来，充满了挑战和机遇，我必须更加的努力。看似容易，做起来却是需要用心、用力、用态度的，需要有自信，有更强的耐力。我坚信有公司领导的正确决策，有各位同事的协助，加上我个人的不懈努力，20xx年会是我在公司实现蜕变的一年。
1、增强责任感，服从领导安排，积极与领导沟通，提高工作效率。
要积极主动地把工作做到点上，落到实处，减少工作失误。时刻坚持不懂就问，不明白就多学的态度，与同事多合作，与领导多汇报工作情况和建议，做为一个新人要将自己放的低一点，懂得团队的力量和重要性。
2、勤学习，提高专业服务能力。
涉及到工作相关知识的学习，不怕苦难，努力克服。工作中遇到了许多接触少，甚至从不了解的新事物、新问题、新情况。比如service信件处理、退款流程、订单登记细节处理、打电话验证，回答客人问题等。面对这些问题，要自己先多了解，熟悉公司的产品，订单操作，以及如何管理，做到心中有数，使自己很快能进入工作角色，用专业的言语向客户表达。
3、多行动，坚守工作职责。
英文客服岗位，工作时间长，任务繁重，压力大，有夜班，肩负着公司的形象。所以，需要的是有责任心、不怕吃苦、能耐劳、乐于奉献的人。我们也要学会不断调节自己的情绪，给自己解压。
工作无大小，只是分工不同，贡献无多少，要看用心没有，没有必要斤斤计较。我刚走出校门，社会经验和工作经验少，因此我们也被很多人用眼高手低来形容。然而，我个人认为自己的上进心很强，的特点就是学习能力，待人真诚。工作中，要勤于动手做好本职工作，谦虚敬慎，不骄不躁，不做言语的巨人。不论是办公室的日常方案，还是工作上的任务，我都要用心做到更好。学会及时专业的勤总结、勤分析、勤汇总，并最终完成自己我的提升和成长。学会磨练自己，拓宽自己，凭借公司的良好环境提升自己。
4、善于思考，理论联系实际。
在工作中做一个留心人。在公司领导的指导关心下，我逐渐熟悉了工作情况，通过自身细心观察和留意，反思和总结，吸取精华，提取糟粕，在工作中不断总结经验。捕捉和发现大家工作中的亮点，加以学习和自我提高，拓宽知识面，提高履行岗位职责的能力。
第2篇 个人工作报告总结结尾语【中英文】
In future work, I will continue to work safety firm is caught fulfil, strengthen staff safety lessons, improve staff safety consciousness, the better the higher authorities to complete the production task.
新的一年已经来临，我们将在总结过去得失的基础上，与时俱进，开创教导工作的新局面，争取取得更好的成绩。
The new year is coming, we will sum up the past and foundation, advancing with the times, create a new situation in the work of guidance, strive for better results.总之，这一年以来，我们有得也有失，有苦也有甜，但是不论欢笑或泪水，都将会是我们每个人在爱心社弥足珍贵的珍藏。相信爱心社的明天会更好!
In short, this year, we lose or gain, there are also bitter sweet, but regardless of laughter or tears, will each of us in the compassion society precious treasure. Believe love club 's tomorrow will be better!
200x年是不平凡的一年，通过全体员工的共同努力，公司各项工作取得了全面胜利，各项经营指标均创历史新高。在面对成绩欢欣鼓舞的同时，我们也清醒地看到我们在营销工作及售后服务工作中的诸多不足，尤其在市场开拓的创新上，精品服务的理念上，还大有潜力可挖。同时还要提高我们对市场变化的快速反应能力。为此，面对200x年，公司领导团体，一定会充分发挥团队合作精神，群策群力，紧紧围绕“服务管理”这个主旨，将“品牌营销”、“服务营销”和“文化营销”三者紧密结合，确保公司200x年公司各项工作的顺利完成
200X is a not ordinary year, through the joint efforts of all staff, the company gained comprehensive victory, each management index all achieves the history new tall. In the face of performance dance for joy at the same time, we also see clearly that we work in marketing and customer service in the service work in many deficiencies, especially in marketing innovation, quality of service concept, also has the potential to be excavated. At the same time also to improve our ability of quick response to market changes. Therefore, in the face of200X years, company leading group, will give full play to the team spirit of cooperation, work and pull together, closely around the theme of' service management', the' brand marketing',' service marketing' and 'cultural marketing' three closely integrated, to ensure that the company200X years the company each job is successful finish
在将来迎来的一年中，我会继续努力，将我的工作能力提高到一个新的档次，不辜负大家对我的期望，我会尽我所能的工作，帮助公司实现发展，相信公司的明天会更好!
In the future, in the year, I will continue to work hard, will I work up to a new level, does not live up to my expectations, I will try my best to work, to help the company to achieve development, believe that tomorrow will be better!
新的一年里，要继续认真学习大会文件精神，以“三个代表”思想指导工作，坚持解放思想、实事求是、与时俱进、开拓创新，为学校的发展做出新的努力。
A new year, will continue to seriously study the spirit of the document, with the 'Three Represents' thought to guide work, insist to liberate a thought, seek truth from facts, keeping pace with the times, blaze new trails for the development of the school, new efforts.
回顾一年来的工作，我在思想上、学习上、工作上取得了新的进步，但我也认识到自己的不足之处，理论知识水平还比较低，现代办公技能还不强。今后，我一定认真克服缺点，发扬成绩，自觉把自己置于群众的监督之下，刻苦学习、勤奋工作，做一名合格的人民公仆，为全面建设社会主义新农村作出自己的贡献!
A review of the year 's work, I thought, learning, work has made new progress, but I also realize that their own inadequacies, theory is still relatively low level of knowledge, modern office skills is not strong. In the future, I will certainly overcome the serious shortcomings, carry on achievement, consciously put yourself in public under the supervision of, study hard, work hard, be a qualified public servants of the people, for the comprehensive construction of a new socialist countryside to make its own contribution!
新的一年意味着新的起点新的机遇新的挑战。我们办公室全体成员决心再接再厉，使工作更上一层楼。
A new year means a new starting point new opportunities and new challenges. All the members of our office to make persistent efforts, make work strive for further improvement.
在今后的工作中，我队将一如继往地对安全工作狠抓落实，加强对员工的安全教训，提高全员安全意识，更好地完成上级下达的各项生产任务。
第3篇 xxxx年底工作总结范文报告范文（个人中英文版）
时间过得真快，不觉间在新的岗位上已经工作了两个春秋。
time flies, unconsciously in between new post have been working for two years.
两年来，在学校党委、行政的正确领导和大力支持下，在班子成员特别是集团总经理和总支书记的指导、关心和帮助下，我注意加强思想政治学习，不断加强个人修养和党性锻炼，自觉与___保持一致;在工作中我时刻牢记“三服务两育人”的宗旨，恪尽职守、扎实工作，认真抓好分管工作，始终以一名共产党员的标准严格要求自己，努力克服并纠正自身存在的问题，较好地完成了本职工作和领导交办的各项任务，在总揽全局、统筹处理重大问题、协调内外关系和主动开展工作等行政履职能力方面得到了进一步的锻炼和提高。现简要总结如下：
two years ago, in a school party committee, executive correct leadership and support, in the group members especially group general manager and general branch secretary guidance, care and the help, i pay attention to strengthen ideological and political learning, and constantly strengthen personal cultivation and the party spirit exercise, consciously keep consistent with the central party committee; in the work i always remember 'three service two education,' the purpose, fulfill their duties, the solid work, pays special attention to the serious charge of work, always with a communist party member's standard strict demands on themselves, and strive to overcome and correct their own problems, better to complete the job and the leadership turns over the handling various tasks, take overall responsibility the overall situation, to plan as a whole processing major problem, coordinating internal and external relations and active work resumption administrative ability obtained the further exercise and improve. we briefly summed up as follows:
一、积极参加思想政治学习，努力提高政治理论素养。
a, take an active part in ideological and political learning, and strive to improve the political theory accomplishment.
两年来，我积极参加各类政治学习，认真学习党的基础理论和各项方针政策，重视对党的十七大精神特别是学校第三次党代会精神的学习，深刻领会其精神实质，并结合学习深刻剖析自己工作中的不足，找出自己的差距，写出心得体会，自觉以科学发展观和校党代会精神来指导自己的工作实践，时刻注意自己的言行与___保持一致，努力提高自己的政治水平和理论修养。通过学习，我进一步认识到自己所肩负的责任，牢固确立了 “三服务两育人”的宗旨观念和科学发展观等重要思想在工作中的指导地位，增强了顾全大局、坚持原则、身体力行、率先垂范的自觉性，自己的思想认识和理论水平上升到新的高度。
two years, i took an active part in all kinds of the political study, earnestly study the party's basic theory and various policies, attach importance to the essence of the 17th cpc especially school third party spirit of learning, a deep understanding of its essence, and in combination with the learning profound analysis of their work in of shortage, find out their gap, write comments, the determination to the scientific concept of development and school party spirit to guide their own work practice, always pay attention to his words and deeds remain consistent with the central party committee, and strive to improve their own political level and theory training. through the study, i further understand that his shoulder responsibility, established the 'three service two education' for the purpose of the concept of scientific development, and the important thought of the guiding position at work, enhance the wagging the dog, insist on principle, physically, takes the lead to hang fan's consciousness, their own ideological recognition and the theoretical level rise to new heights.
二、尽职尽责，扎实工作，廉洁自律，行政履职能力得到进一步提高。
second, conscientious, the solid work, honesty and self-discipline, administrative resumption ability has been improved.
两年来，自己始终保持奋发有为的精神状态，服从领导，顾全大局，严以律己，务实苦干。作为领导的副手,对总经理交办的工作,从不讨价还价，保质保量完成;对自己分内的工作积极对待，努力完成，做到既不越位，又要到位，更不失职;在同班子其他几位同志的工作协调上，做到真诚相待，互帮互学。在廉洁自律方面，能够按照上级和党委关于领导干部廉洁自律的各项规定，对自己高标准、严要求，认真规范从政行为，自觉接受监督，始终做到自重、自盛自警、自励。
two years, oneself always keep promising mental state, obey leadership, pay attention to the interests, who, pragmatic and hard work. as the deputy leader, the assigned by the general manager work, never bargain, accomplishing; to one's weight active treatment, and strive to complete, do neither offside, and to reach the designated position, more not dereliction of duty; in the same group several other comrades work coordination, do it with sincerity, teach and learn. in honesty and self-discipline, can according to ranking and the party committee about the leading cadre the provisions of honesty and self-discipline, high standard, strict requirement, carefully regulate behavior in politics, and consciously accept supervision, always do self-respect, from cheng zijing, self-excitation.
通过两年多的工作磨练，在工作中自己能够做到思路清晰，重点突出，责任明确，行政履职能力上了一个新台阶：一是培养了自己不畏困难、克服困难的精神。能够以积极的心态应对和处理在工作中出现的困难和问题，克服了以往工作中的急躁和畏难情绪。二是提高了承担责任的勇气和能力。在工作中努力做到公正、公平，遇事敢于负责勇于负责，不贪功不诿过，不推诿不扯皮。三是进一步提高了自己总揽大局、统筹全局、顾全大局的能力，进一步认识到团结合作的重要性。团结凝心聚力，团结出干劲，团结出成绩，在工作中珍惜共事机缘，自觉加强团结与合作。四是提高了自己协调内外关系和处理重大问题的能力。能够根据上级安排，提出思路，制定实施方案，并注重解决问题，落实实施。
through more than two years of work discipline, in the work they can do clear thinking, highlight, clear responsibility, administrative resumption ability on a new level: one is to cultivate their overcoming difficulties, overcome difficulties spirit. in a positive state of mind to respond and handle in the work the difficulties and problems emerging in the, overcome the previous work in fear of impatience and mood. the second is to improve the responsibility of courage and ability. in the work to do justice, fair, when anything crops up to be responsible to responsible for, not pursuing work don't expect, don't shuffle don't pass the buck. three is to further improve the overall situation, their overall global, pay attention to the interests of the ability to further realize the importance of unity and cooperation. unity setting hearts meet force, unity out energy, unite a result, in the work cherish the chance work, conscientiously strengthen unity and cooperation. four is to improve their internal and external relations coordination and deal with major question ability. according to the superior arrangement, and puts forward the train of thought, the implementation of the project, and pay attention to solve problems, to carry out the implementation.
三、锐意进取，积极工作，工作取得新进展，实现新突破。
three, forge ahead, and actively work, work have made new progress, to achieve a new breakthrough.
1、狠抓校园环境绿化卫生 “窗口”建设，认真清洁校园每一寸土地，科学养护每一棵花草树木，努力为广大师生创造一个优雅、清洁、美丽的生活学习环境，为学校荣获“全国绿化模范单位”和聊城市成功创建“全国卫生城市”做出了积极贡献。
1, vigorously promotes the campus environment greening health 'window' construction, carefully clean campus every inch of the land, scientific maintenance every tree flowers and trees, and strive for teachers and students to create an elegant, clean and beautiful life learning environment, for the school won the 'national model green unit' and liaocheng successfully created the 'national health city' has made a positive contribution.
2、对爱国卫生责任区进行了重新划分和调整，并在各学院的卫生责任区域竖立了卫生责任区划分牌，进一步明确责任单位和范围，方便了广大师生监督，调动了师生参与校园管理和建设校园的积极性。
2, to the patriotic health responsibility to the division and adjustment, and in every college health responsibility area setting the health division of responsibility card, further clarify accountability unit and range, convenient the majority of teachers and students supervision, to mobilize all the teachers and students to participate in the campus management and the construction of campus's enthusiasm.
3、为实现学校提出的绿化建设由绿化向美化的跨越，实施了道路增绿和花卉点缀工程，丰富了学校绿化植物品种和层次，提升了校园的美化水准，使园林布局、美化效果更加突出，收到了很好的环境效果和社会反响。
3, to achieve the school put forward by greening greening construction to beautify the leap, implement the way increase green and flowers and plants to adorn engineering, enrich the school greening plant variety and level, improve the campus beautification level, make the landscape layout, beautification effect is more outstanding, has received the very good environment effect and social repercussions.
4、认真做好教学楼、实验楼的管理与清洁，为教学服好务。与教务处积极联系，密切配合，成功举办了第一届和第二届教学楼管理评比表彰工作，有力的推动了楼管工作再上新台阶。
4, conscientiously carry out teaching building, laboratory building management and clean, good service for the teaching affairs. and the academic administration actively contact, close cooperation, successfully held the first and the second classroom building management appraisal recognition work, powerful promotes the floor tube work to go into another new step.
5、规范了迎新和国庆花卉摆放的管理审批程序，提高了美化和观赏效果。校园中心精心搞好花卉繁育和摆放工作，丰富了花色品种，科学养护来延长花期，努力为师生营造人与自然和谐相处的优美画卷和喜庆、欢乐、祥和的节日气氛。
5, standardizes the orientation heguoqing flowers put management examination and approval procedures, improve the beautification and ornamental effect. campus center carefully improve flowers breeding and put the work, rich varieties, scientific maintenance to prolong flowering, and strive for the teachers and students to build the harmony between human and nature beautiful picture scroll festival, joy and peace festival atmosphere.
6、近两年我省爆发的美国白蛾重大疫情，给生态环境造成严重破坏。校园管理中心克服工作量大、防控任务重、雇工费用增加和药物购置经费紧张等诸多困难，早动手、抓主动，美国白蛾防控工作实现了“有虫不成灾”的防控目标。
6, nearly two years the outbreak of the united states in our province moths major epidemic, to ecological environment caused by serious damage. campus management center overcome workload big, prevention and control task and employee costs increase and drug purchase funds nervous and so on many difficulties, early to begin, grasp the initiative, the united states moths prevention and control work to achieve the 'have insect don't hazard' prevention and control target.
7、认真贯彻《劳动合同法》，合法维护学校和集团的利益。一是以经济合同的形式完成了对东西校区绿地的承包管理工作，既节约了经费又避免了因实施劳动合同法而引起的劳动纠纷;二是有效地使用劳务协议工，聘用一些身体条件好的离退休或离岗待退人员，可免交三险一金，降低了用工成本，为集团节省了开支。
7, conscientiously implement the 'labor contract law', the legal maintenance schools and the interests of the group. one is the economic contract form completion of the things campus green space, and the contract management work, not only save the spending and avoid the implementation of the labor contract law for caused by the labor dispute; 2 it is effective to use labor xieyigong, hire some physical condition good retired or leave due out personnel, omissible three risks a gold, reduce the labor cost, save the money for the group.
8、完成了花卉园的市场开发工作，理顺了管理体制和运行机制，实现了年上缴纯利润30万元的经济目标。花卉园土地手续办理工作取得重大突破，目前已上报到省厅进行审批。
8, completed the huahuiyuan market development work, to rationalize the management system and operational mechanism, realize the year over net profit of 300000 yuan economic goals. huahuiyuan land formalities have made significant breakthrough, has been reported to shengting for examination and approval.
9、在学校领导的支持下，积极与地方主管部门联系，通过主动做工作，两年累计为学校节约了近60万元的城市垃圾处理费支出。
9, in the school leader's support, actively and local competent department contact, through the active work, two years accumulated for the school to save nearly 600000 yuan city garbage expenditure.
四、问题和不足
four, problems and the insufficiency
通过两年的工作磨练，自己在政治思想方面有了新进步，行政履职能力有了新提高，工作业绩取得了新进展，廉洁自律也有新成效，但是与贯彻落实科学发展观的要求相比，与高效率履行工作职责的要求相比，与学校领导对自己提出的的期望和要求相比还有较大差距：一是学习还很不够，缺乏系统性和深入性。需要在今后的工作中进一步加强政治理论学习，向优秀学习，边学习边思考边总结，深化学习效果，经常对自己所做的工作进行反思总结、汲取经验教训，增强理性思维，提高素质能力。二是思想还不够解放，观念还不能很好的适应科学发展观的要求，跟不上形势发展的需要。在今后的工作中，要进一步加大解放思想的力度，进一步加强对科学发展观的认识、理解和运用，自觉按照科学发展观的要求创新工作思路，改进工作理念和工作方式。三是要改进工作方式方法，避免苛求于人。在一些具体问题上不能事事都要求完美，因人、因事、因时要体现区别，要注重把大家的积极性发挥好、保护好，营造出一种生气勃勃的良好局面，学会会干事、干成事，干好事。
through two years of work discipline, in their political thought has a new progress, administrative resumption ability had the new enhancement, the performance achieved new progress, honesty and self-discipline also have new achievements, but with implementation of the scientific outlook on development requirements compared with high efficiency performance of the requirements of the job responsibilities, compared to oneself and school leaders put forward the expectations and requirements are obviously less than gap: one is the study is still very insufficient, lack of systematic and deep going. need in the future work to further strengthen the study of political theory, to the excellent learning, the side learning edge thinking edge summary, deepening the study effect, often to do work summary and reflection to learn lessons, enhance the rational thinking, and improve the quality and ability. the second is enough thought liberation, concept is not very good to adapt to the requirement of the scientific development concept, couldn't keep up with the needs of the development of the situation. in the future work, must further increase the strength of emancipating the mind, further strengthen the scientific development concept understanding, the understanding and utilization, the determination according to the requirement of the scientific development concept innovation concept, the improvement work ideas and ways of working. the third is to improve working methods, avoid to criticize. in some specific issues can't all require perfect, because, because, because when it should reflect the difference, want to notice to everybody's enthusiasm play good, protect, build give a kind of lively good situation, the society will be director-general, dry to accomplish anything and do some good.
回顾过去的两年，成绩微不足道，问题和不足必须认真对待、清醒认识、及时解决。在今后的工作中，我将进一步深入贯彻落实第三次党代会精神，按照科学发展观的要求，扎扎实实地做好本职工作和领导交办的各项工作任务，为实现学校第三次党代会提出的各项奋斗目标和任务，为实现集团发展的新跨越积极作出自己的贡献。
review the past two years, achievement is insignificant, problems and the insufficiency must be taken seriously, sober understanding, timely solve. in the future work, i will further implementation of the third party spirit, according to the requirement of the scientific development concept, do a solid job and the leadership turns over the handling each work mission, to realize the third party school put forward the goal and task, for the group to realize the development of new cross actively make their own contribution.
第4篇 xxxx年底个人工作总结范文报告范文（中英文版）
一年来，我坚决拥护党的领导，坚决拥护改革开放。在思想上、政治上、行动上始终与___保持高度一致。认真学_____理论和“xxxx”重要思想，认真深入学习实践科学发展观活动，通过个人自学、集中学习，交流和讨论的方法不断地提高了自己的思想政治理论水平。遵守国家法律和法规，不做违法的事情。遵守社会公德，保持优良的传统。坚持老老实实做人，踏踏实实做事。亲近作风正派的同志，远离心术不正之徒。不损人利己，做到言行一致。维护团结，不拉帮结派。做好自己的本职工作，完成领导交代的任务。
xxxx年个人工作总结报告如下：
1.xx办公室的工作。在xx队部的领导下，做好xx日常事务，做好个人工作计划，上传下达。负责接听电话、传真、文件的收发、建档、保管工作。编写船队的日常值班、节日值班表。负责服装的登记、发放。做好的培训和考核工作。做好与上级机关的协调工作。做好办公室的清洁卫生。听从领导的安排参加日常的值班与执法工作。做好领导交代的其他任务。
2.xx艇的轮机工作。在接到出航命令时，我认真做好各项准备工作，检查各项指标。航行值班中仔细观察主机的状态，查看冷却水的温度，润滑油的压力。并协助水手做好靠泊工作。做到不怕脏、不怕累、不怕辛苦圆满的完成每一次出航任务。在日常保养中，我按照安全守则与操作规则进行操作。认真检查全船的机电设备，定期的进行检测与维护，不间断的做好蓄电池的充放电工作。做好油料的添加与存放。做好轮机备件的申购、保管。做好机舱的清洁卫生。使船艇各种设备处于良好状态，做好随时出航的准备。
展望xxxx年，我希望自己勤于工作之余积极参加身体锻炼，有一个强健的身体才能更好的工作，做好xxxx年个人工作计划。积极参加各种培训，提高自己的能力和水平。要多读书、增阅历要到祖国的大好河山走走看看。要努力克服急躁的脾气，要以平常心看待身边的事。在工作中要养成记笔记的习惯。在会议上敢于发言，提出自己的不同意见。
英文版：
for one year, i resolutely support the leadership of the party, stand firmly for reform and opening. in thought, politics, and action always maintains highly consistent with the central party committee. study hard _ _ _ theory and 'xxxx' the important thoughts, serious further to study the practice scientific development concept activity, through the self-study, concentrated study, discussion and exchange method constantly improve their ideological and political theory level. to abide by the state laws and regulations, don't do illegal things. comply with social ethics, and maintain the fine tradition. adhere to the honest personhood, steadfast work. close style decent comrade, away from the sincerity of the acts. don't roman holiday, do a congruent. maintain unity, not the curtain. completes own labor of duty, complete the task of leadership explaination.
xxxx年 years of personal work summary report as follows:
1. xx office work. under the leadership of the office in xx, xx to daily affairs, completes the personal work plan to upload. responsible for answering the telephone, fax, file transfer, filing, keeping work. write fleet daily duty, holiday duty roster. responsible for the registration of clothing, issue. good training and assessment work. do well with the higher authorities coordination work. do the office clean sanitation. obey the arrangement of leadership to the daily duty and law enforcement work. do leadership explaination of other tasks.
2. xx boat turbine work. in order to put to sea, i carefully to make preparations, check each index. navigation watch carefully observe the host state, to check the temperature of the cooling water, oil pressure. and to assist in the crew to work alongside. do not afraid dirty, bupalei, not afraid of hard work and accomplished every sail out tasks. in the daily maintenance, i according to the safety regulations and operation rules of operation. carefully check the whole ship's mechanical and electrical equipment, regular inspection and maintenance, uninterrupted completes the battery charging and discharging work. well oil to add and storage. do turbine spare parts purchase, storage. completes the engine room clean sanitation. make boats all sorts of equipment in good condition, make ready to sail out at any time.
looking ahead to xxxx年, i hope i diligently the work more than take an active part in physical exercise, and have a strong body to be able to better work, completes the xxxx年 individual work plan. take an active part in all kinds of training, improve their own ability and the level. want to read more books, increase the experience to the motherland beautiful land of the walk around and see. try to overcome hot temper, to look at things to be around. in the work to develop the habit of making notes. dare to speak at the meeting, and puts forward his own different opinions.
第5篇 个人工作总结英文
个人工作总结 英文
个人工作总结 英文
dell to work for nearly a year. also learned a lot of knowledge and technology. the most important is to learn the job and working attitude.
1.when beginning to dell. is a very strange environment for anything. don't know. it's also met so many questions. for me, the best way is to put the record troubleshooting. every time a new problems that are organized into their notes or document that appear similar problems can quickly after the solution.
2.when customers coming. tt i would first send mail to inform customer if i were to restart type or shutdown would first and customers confirmation downtime. to solve the problem. if the problem is i will notify to the owner problem. when there is progress of server to build. found a very efficient way is to support the dhcp. premise. visit altris server in the server list altris drac through iso files. connect to iso and then build do in the local computer by remote control drac open again. i.e. artirs server effect is starting to iso files. altris server must correspond to the local lab or dc) such as dalian and xiamen corresponding xmn2max01 is local computer is open and remote control operated interface. reduced pressure artirs server. don't need artirs in the server remotely operated for four server startup. is no problem. i tested. plus, if network audit and config without problems or hardware. within one day after can be successfully completed 8 sets the remote server build.
3.when there is a problem. the methods to solve the problems actually there will be many. but only one best way. when problems arise when the work under simple analysis process. make a clear, and efficiency of working process is very important. but must be good at summing up. many server broken, for example, memory and disk after such a motherboard hardware problems. under normal circumstances should be to apply for to buy new again, but can be found in the server these home before the server can provide the corresponding hardware replace (premise is to replace the hardware specifications must match.) this is neither can solve problems can also reduce unnecessary costs. dalian on the server is so many home in the server drop again.
4.when faced with a new problem didn't know how to solve. absolutely not relying on their ideas or experience to do. to understand must consult the expert predecessors. only in this way can we know what to do, why do, what to do good to others. when will consult the euphemism polite people not to ask.
5.in this year. do yourself. research job is linux operating system and the vmware has been my pursuit of the path and ideals. if there is a chance for dell. will it do in a proficient linux vmware senior engineer.
6.i didn't finish all the training. i'll try to attend the training must be on hand. if no matter the job. i'll pick out some additional training and career development to help me to attend.
finally dell. thank you very much for me to let me in good chance landings study and work here. thank you for the recognition and kennie me at work all the people who helped me. i'll work harder to make their own contribution to dell.
个人工作总结 英文
1. database daily monitoring and maintenance
real-time local factories and cic, open the database operation monitoring, such as db lock, cpu and memory usage, wait event, etc.
periodic table space usage, the database backup status monitoring.
2. database emergency and emergency treatment
database on op reports an exception for timely processing, such as shutdown, alter db log an error ora-, table space-thresholds, archiving, and backup failed, etc.
3, database optimization
on the business performance of the database for tuning, and monitoring to identify slow-running sql.
through the optimization of the database on lntdern1_lntprod to cpu usage significantly decreased, as poland has done a project online.
there are also on lgesymdbsy1m_chmes, lgent_ntmes, lnt-xm, sql tuning, some business module performance has dramatically improved.
4, database, and backup and recovery
due to business needs, such as for a new server, deploy, development environment, completed a production environment for data backup and recovery,
on the part of the plant database do backup policy adjustments. if lgent_gspisnd lgechmwddbj0q_ezptest lgehn_mes, etc,
5. complete new database creation and patch
due to business needs, create and deploy a new database, such as the cnmas, chnatmt
and team members completed the cic dblink patch upgrade all databases, and other security patch upgrade
6, domestic travel project and human support
(1). the complete guangzhou lgd database deployment projects
(2). the complete project of tianjin fanhan database optimization
(3). daily to fuzhou mkl database monitoring and maintenance
7. participation in the database migration and integration
and team members completed a lgechmdbbj1q server database consolidation and migration work
8, keb rac database environment monitoring and maintenance
9, new technology and skills upgrading of learning
through their own learning, on aix, solaris, unix, linux systems have a better understanding of oracle 10g11g enhances learning
the next annual work plans and prospects:
1. do a good job database daily monitoring and maintenance work.
2. database emergency treatment to more timely and accurate.
3, conscientious and individual business sector database support.
4. on the database high availability, and new technologies are more in-depth learning to adapt to the company's development.
individual assessment and concluded:
all in all this work is done smoothly, as a member of the dba team, be responsible for completing the leaders and team tasks, assigned by the minister
timely and accurate processing of various database exception, the maintenance system stability, the error loss to a minimum. be careful to comply with company rules and regulations, the sense of ownership.
in a year's work, i feel my ability of technology has dramatically improved, so i hope the new year wage increase can be adapted to reflect my values.
finally, i wish the company and our departments and the team of everyone in the new year is a good development.
thank you!
第6篇 个人工作总结英文版
个人工作总结英文版
本文是个人工作总结英文版范文，总结是对前段社会实践活动进行全面回顾、检查的文种，这决定了总结有很强的客观性特征。它是以自身的实践活动为依据的，所列举的`事例和数据都必须完全可靠，确凿无误，任何夸大、缩小、随意杜撰、歪曲事实的做法都会使总结失去应有的价值。让我们通过以下的文章来了解。
个人工作总结英文版范文
dell to work for nearly a year. also learned a lot of knowledge and technology. the most important is to learn the job and working attitude.
1.when beginning to dell. is a very strange environment for anything. don't know. it's also met so many questions. for me, the best way is to put the record troubleshooting. every time a new problems that are organized into their notes or document that appear similar problems can quickly after the solution.
2.when customers coming. tt i would first send mail to inform customer if i were to restart type or shutdown would first and customers confirmation downtime. to solve the problem. if the problem is i will notify to the owner problem. when there is progress of server to build. found a very efficient way is to support the dhcp. premise. visit altris server in the server list altris drac through iso files. connect to iso and then build do in the local computer by remote control drac open again. i.e. artirs server effect is starting to iso files. altris server must correspond to the local lab or dc) such as dalian and xiamen corresponding xmn2max01 is local computer is open and remote control operated interface. reduced pressure artirs server. don't need artirs in the server remotely operated for four server startup. is no problem. i tested. plus, if network audit and config without problems or hardware. within one day after can be successfully completed 8 sets the remote server build.
3.when there is a problem. the methods to solve the problems actually there will be many. but only one best way. when problems arise when the work under simple analysis process. make a clear, and efficiency of working process is very important. but must be good at summing up. many server broken, for example, memory and disk after such a motherboard hardware problems. under normal circumstances should be to apply for to buy new again, but can be found in the server these home before the server can provide the corresponding hardware replace (premise is to replace the hardware specifications must match.) this is neither can solve problems can also reduce unnecessary costs. dalian on the server is so many home in the server drop again.
4.when faced with a new problem didn't know how to solve. absolutely not relying on their ideas or experience to do. to understand must consult the expert predecessors. only in this way can we know what to do, why do, what to do good to others. when will consult the euphemism polite people not to ask.
5.in this year. do yourself. research job is linux operating system and the vmware has been my pursuit of the path and ideals. if there is a chance for dell. will it do in a proficient linux vmware senior engineer.
6.i didn't finish all the training. i'll try to attend the training must be on hand. if no matter the job. i'll pick out some additional training and career development to help me to attend.
finally dell. thank you very much for me to let me in good chance landings study and work here. thank you for the recognition and kennie me at work all the people who helped me. i'll work harder to make their own contribution to dell.
个人工作总结英文版范文
up and down the chain of command, year-end performance reviews fill people with dread or with resentment, and very rarely with joy. both the givers and the receivers spend a lot of time on the reviews, yet they generally see them as an empty exercise. after all the procedural t’s are crossed and the i’s dotted, it takes people skills to get a real return on investment from this important, labor-intensive process. leaders need to set an example by turning a ritual into a productive effort.
this column addresses giving a review. in a subsequent article i’ll tackle how to get the most out of receiving a review. both articles aim to challenge you to shift your focus to the emotional experience on both sides of the table, and to increase the payback from year-end reviews by developing some key psychological skills.
the organizational barriers to having productive year-end reviews can be formidable. the tight link between reviews and compensation discourages openness and honesty. managers at all levels may think as much about their organization’s needs as about individual performance when they do the reviews. for example, interdepartmental rivalries can force a kind of uniformity on your reviews as you try to do the best you can for your people in terms of compensation. if your organization’s culture discourages open and honest feedback ('we don’t do warm and fuzzy'), you may feel constrained to just focus on the numbers. anything else might make you feel like an outlier and make your direct report feel singled out and anxious.
but even in an unfavorable organizational environment there are things you can control to get more from the process. by better understanding the experience on a gut emotional level and working on some key psychological skills, you can create a more useful experience and become a better leader in the process.
ideally, the year-end review is all about the employee’s development. as a leader committed to optimal performance, you understand the importance of the fit between an employee’s skills, talents, and career goals and his or her organizational role. when you know how best to connect the arc of individual development with the direction of your organization, you form a partnership for growth with the employee. this partnership depends on candid feedback on the individual’s performance, your identification of personal and organizational barriers to better performance and your ongoing availability to help remove those barriers.
managers commonly get derailed from the ideal developmental focus in year-end reviews by their own personal psychological challenges. it happens in these ways:
--conflict avoidance: a fear of conflict can lead you to avoid difficult--and also meaningful--performance discussions with your subordinates. that fear of conflict can arise from deep-seated personal issues, a lack of skills for managing conflict or both.
--need for approval: a strong need for approval often goes hand in hand with conflict avoidance. managers approach their roles as a vehicle for acceptance and admiration more often than is commonly acknowledged. if you seek affirmation from your employees, even unconsciously, you may be sacrificing longer-term development and performance in favor of short-term comfort and acceptance. at the same time, your inability to put your own needs aside makes it difficult to earn subordinates’ trust and respect.
--mistrust: your overall mistrust of people and their motives may make you think that employees don’t want to hear corrective feedback, can’t take it in and won’t use it constructively. if you have a high level of mistrust, you may be convinced that people in general are incapable of changing, are motivated by fear and learn only by being punished.
--lack of self-awareness: an inability to acknowledge your own motives and goals for the year-end review can mean mixed messages for your employees, sabotaging the process. for example, by denying your own negative feelings toward a subordinate, you may force the review into a developmental framework that’s frustrating for both you and the employee, who really needs to be managed out of the organization. at the other extreme, you could be hijacked by your own feelings of disappointment or envy and end up attacking an employee.
work on the following core psychological skills and you will increase the benefit you and your employees get from the reviews you must give this year:
--empathy: i take empathy to mean an accurate understanding of another’s emotional experience. empathy toward your employees starts with your reviewing your own experiences receiving feedback. it always pays to be able to put yourself in the other person’s shoes. be guided by an understanding that people generally overestimate their own performance. we humans are hard-wired to maintain a positive self-image, and we tend to reject painful criticism. your empathy increases when you deliberately seek to grasp what motivates people, what career goals are most important to them, what kind of standards they set for themselves and how they react to not living up to those standards. empathy will enable you to craft each review message in a way that motivates each person to grow.
--trustworthiness: without trust, the year-end review is dead on arrival. the effective review depends on trust; it is also a prime opportunity to build trust. work on your trustworthiness to make the review process more productive for all concerned. do you consistently have your employees’ best interests in mind? do you follow through on your commitments to facilitate their development? will you act in ways that go beyond your self-interest? take time to look in the mirror and consider whether others see you as trustworthy.
--self-knowledge: it isn’t easy to keep your own personal likes and dislikes out of your objective assessment of someone else’s work, achievements or failures. you need to be scrupulously honest with yourself, confronting your own needs, motives and biases whenever you approach your employees. take the time to reflect on your own experience receiving reviews to guide you to a better understanding of your strengths and weaknesses in the process. when you have strong personal feelings about an employee, you may want to consult trusted colleagues to get a different perspective.
going at the year-end performance review ritual with a fresh psychological perspective is a quick way to increase your payback from all the hours you will spend writing, reviewing and delivering important information. this year, acknowledge the strong emotions reviews elicit in you, as the giver, and in each person who receives the formal feedback. develop your own empathy, trustworthiness and self-knowledge to enable yourself to strike a better balance between the evaluative and developmental aspects of the review. your skill in laying out a path for better performance, identifying the employee’s core barriers to achieving his or her performance goals and providing ongoing assistance will enable you to both get the most from year-end reviews and grow as an authentic leader.
第7篇 英语教师个人工作总结英文版
英语教师个人工作总结英文版
英语教师个人工作总结英文版
near the end of the year, back to 20xx, i successfully completed this semesters work, review the work of this semester, so i am busy and full, especially in the training of teachers and school leaders in the province under the guidance of my teaching ideas and teaching level has been greatly improved, and has achieved some success.but there are also shortcomings, in order to make greater progress in my education and teaching work in the future.below i will summarize this semesters work as follows:
i. ideological and political aspects
in the teaching work of this semester, i have been engaged in english teaching from beginning to end with a serious and rigorous work attitude, diligent and persistent working spirit.i actively respond to the various calls from the school, actively participate in political studies, and seriously understand the content of the study, the teacher professional ethics as the criterion, strict self.positive thinking, progressive, this semester, i am very honored by a party activists in the identity of others to join the party oath expressed his feelings, so the opportunity to have a more profound experience of the leadership of the party has been the partys infection.in teaching, teachers can do, care for students, to help students to learn english is full of enthusiasm and confidence, to a healthy and civilized image of words and deeds.
two, professional quality
in order to adapt to the needs of rural primary school english, i constantly study new teaching ideas, explore new teaching methods, and constantly put their own learning into classroom teaching, and achieved good teaching results.in october, i took an active part in the training of english teachers in rural primary schools organized by the province. during the 15 days training period, i studied carefully, grasped the essence of the training, and learned advanced teaching concepts and teaching methods.at the same time, other english teachers on teaching materials and teaching methods, and at the back of our school and actively, to what i am learning habits to share with them, study, in order to raise the level of business.
three, education and teaching work
im teaching english for grade three this term.experience tells me, for this years english teaching, if you do not seriously study teaching methods and learning methods, combined with teaching materials and the actual situation of students to teach, it will make students lose interest in learning english.if you have no interest, you wont learn english well.therefore, i dare not neglect, the teaching work study hard, diligent research, to actively explore new teaching methods in practice, studying english classroom teaching, a profound understanding of the concept of the new curriculum, to inspire and cultivate students interest in learning english, self-made teaching, self songs and so on, so that students in a relaxed, pleasant in the atmosphere of learning and using the language, establish the confidence in learning english, focusing on the use of formative assessment in english teaching, and to summarize the experience, improve their level of scientific research.
four, attendance, leave aspects.
i am in good education and teaching work at the same time, strictly abide by the rules and regulations of the school.to deal with the relationship between work and personal good school year, no late once, do something to leave, to go to work every day, while the completion of the tasks of school, while preparing the teaching and learning of their professional knowledge.in the new year, i should be more diligent, do more for the school, and work harder to learn their own professional knowledge, so that their business level to a higher level.
five, and strive to improve the direction.
1, strengthen the training of their basic skills, pay attention to the cultivation of students ability;
2, pay more attention to the poor students, love and patience, so that they have made greater progress in all aspects.
3, use various methods to train students to improve and concentrate their attention.
4, make great efforts in teaching and make great efforts to improve the students moral accomplishment.
in short, in the future work, i will work harder, improve their quality, strict demands on themselves, perfect self, with a hundred times confidence and efforts to meet the challenges of the future!
第8篇 英语老师个人工作总结英文
初中英语教师个人总结范文：
九年级第一学期的工作已接近尾声，这是我第一次带九年级毕业班，教学上遇到了前所未有的挑战。我虚心请教师父、潜心研究教法、在实践中摸索前进。经过一个学期的努力，学到了很多教学经验，也取得了应有的成绩。以下是对本学期教学情况的简要总结。
一、培养英语学习兴趣
英语作为一门外语，对大多数学生而言，既生疏又困难。在这样一种大环境之下，要教好英语，就要让学生喜爱英语，让他们对英语产生兴趣。为此，我采取了一些方法，如尽多使用多媒体设备进行教学;开展形式多样、生动活泼的课堂语言实践活动;介绍英美国家的文化，生活故事;帮助班上的同学改英文名等等。使他们了解英语、喜欢英语，从而培养了学生学习英语的兴趣。目前，我们班学生对英语学习的兴趣始终稳定在较高水平。
二、认真备课、上课，改进教学方式、注重辅导学法
在集体备课的基础上，我能自觉钻研教材、研究学生，进行二次备课。虽然辛苦，但事实证明是值得的。
教态自然、讲课生动、难易适中、照顾全部，课堂就能够吸引住学生。本人能做到每天都有积极的精神状态，让学生感受到一种积极的学习气氛。我能遵循听说领先、读写跟上的教学要求，努力加大课堂训练量，加快课堂节奏，切实提高课堂教学效率。除保证课堂效果之外，还需要让学生课外多读，多讲，多练。为此，在早读时，我坚持到班辅导，发现问题及时纠正。课后坚持认真批改学生作业，发现问题及时解决。对部分不自觉的同学还采取强硬背诵等方式，以打好他们的初一基础。
三、做好“培优转差”
按以往经验，学生在英语学习进入一定阶段后，会出现好差分化现象，尤其是7a教材开始启用、学习难度加深以后。为此，我制定了具体的“培优转差”计划和目标，对这部分同学进行有计划的辅导。例如我把这批同学分为三个组。第一组是有一定基础，但平时懒动脑筋不学的同学，对这些同学，我采取集体辅导，给他们分配固定任务，不让他们有偷懒的机会，让他们发挥应有水平;第二组是肯学、但学习能力不强的同学。对这部分同学进行耐心指导，多加鼓励，慢慢提高他们的成绩;第三组是纪律松散、基础不好、学习又不认真的同学。对这部分人进行课余时间个别辅导。由于实施了分类辅导，针对性强，效果比较明显。 一个学期的努力效果如何，期末考试就是一种考验了。无论成绩高低，都体现了我在这学期的教学成果。我明白到这并不是最重要的，重要的是这学期本人确实学到很多，重要的是如何总结得失，以期在下学期后做得更好。因此，无论怎样辛苦，我都会继续努力，多问、多想、多向书本、专家、同行学习，争取更大的进步。
初中英语教师个人总结范文：
回顾这学年的'工作，使我感到既繁忙又充实，特别是在校领导的领导下，我的教学思想和教学水平都得到了很大的提高，并取得了一些成绩。下面我将这一学年的工作总结如下：
一、思想政治方面
在这学年的教学工作中, 我自始至终以认真、严谨的工作态度，勤恳、坚持不懈的工作精神从事英语教学。在教学中，能够做到为人师表，关爱学生，帮助学生对英语学习充满学习热情和信心。
二、业务素质方面
为了适应课改的需要，我不断地钻研新的教学理念，探索新的教学方法，不断将自己的所学运用到课堂教学之中。本人能做到每天都有积极的精神状态，让学生感受到一种积极的学习气氛。我能遵循听说领先、读写跟上的教学要求，努力加大课堂训练量，加快课堂节奏，切实提高课堂教学效率。课后坚持认真批改学生作业，发现问题及时解决。对部分不自觉的同学还采取强硬背诵等方式，以打好他们的基础。
由于经验颇浅，许多地方存在不足，希望在未来的日子里，能在各位领导老师的指导下，取得更好成绩。
回顾这学年的工作，我的教学思想和教学水平都得到了很大的提高，下面我将这一学年的工作总结如下：
一、思想政治方面
在这学年的教学工作中, 我自始至终以认真、严谨的工作态度，勤恳、坚持不懈的工作精神从事英语教学。在教学中，能够做到为人师表，关爱学生，帮助学生对英语学习充满学习热情和信心。
二、业务素质方面
为了适应课改的需要，我不断地钻研新的教学理念，探索新的教学方法，不断将自己的所学运用到课堂教学之中，并积极与我校的其他英语教师研究教材、教法。
三、教育教学工作方面
认真搞好备课，特别是集体备课。教学中，备课是一个必不可少，十分重要的环节。备课充分，能调动学生的积极性，上课效果就好。因此，了解和分析学生情况，有针对地教对教学成功与否至关重要至关重要。因此教学时针对不同情况，在授课时采取了不同的方法。效果就比较理想。
以上就是我在本学年的教学工作总结。由于经验颇浅，许多地方存在不足，希望在未来的日子里，能在各位领导老师的指导下，取得更好成绩。
为了使我在今后的教育教学工作中取得更大的进步。下面我将这一学年的工作总结如下：
一、思想方面
在这学年的教学工作中, 我自始至终以认真、严谨的工作态度，勤恳、坚持不懈的工作精神从事英语教学。我积极响应学校的各项号召，积极参加政治学习，认真领会学习内容，以教师职业道德规范为准绳，严格要自己。在教学中，能够做到为人师表，关爱学生，帮助学生对英语学习充满学习热情和信心。
二、教育教学工作方面
教学中，备课是一个必不可少，十分重要的环节，备学生，又要备教法。备课不充分或者备得不好，会严重影响课堂气氛和积极性，曾有一位前辈对我说：“备课 备不好，倒不如不上课，否则就是白费心机。”我明白到备课的重要性，因此，每天我都花费大量的时间在备课之上，认认真真钻研教材和教法，不满意就不收工。 虽然辛苦，但事实证明是值得的。
以上就是我在本学年的教学工作总结。由于经验颇浅，许多地方存在不足，希望在未来的日子里，能在各位领导老师的指导下，取得更好成绩。
一个学年即将过去，回想起这学年走过发风风雨雨，看着学生们满脸的微笑，作为他们的生活老师，心里感到甜滋滋的。
在平时的工作中，我注重关心孩子们的健康成长，做到适时开窗换气，保证宿舍既暖和又留有新鲜空气，特别是注意关照一些特殊的孩子。在工作中，对他们要多一份关爱，当发现他们有特殊情况时，就要尽量帮助他们。
我还注重培养孩子的自我保护意识。
良好的常规可以使学生生活得到有益的调解。我校利用大课间的时间让学生进行体育活动，我就交给孩子一些安全意识和自我保护能力，如碰伤、流鼻血的简单处理方法。出汗过多就要注意身体等。可以说，当好一个生活老师不是一件容易的事，一要有高度的责任心，二要勤快不怕脏，三要细心、耐心。
关心、爱护每个学生，是我的责任。他们吃得下，睡得好，不生病，让他们感到家一般的温暖，是我的愿望。在工作中，还有不足之处，在今后的工作中应加倍努力，尽量做到让学校放心，让家长满意。
学校是德育的重要场所，在生活区这一块，生活教师便是主角，我在本学年做了以下几方面工作：
一、 尊重、理解、信任学生
对学生的尊重和期望，我不仅仅表现在口头上，更是注意言行一致，贯穿在整个自我道德教育过程中，比如，在和学生谈心时，我总要选择能与他们的目光平视的方位来进行，这样与人相处的方式态度就总透着待人的诚意;再如，我在学生的面前从不批驳“对于新生事物的敏感性，学生强过老师”自己正在忙着认识一些新事物，学习一些新知识，看一些较经典的书籍刊物，使自己和学生谈心时充满时代气息。
二、 提高学生自理能力、严格要求
生活老师，首先必须先从寝室的常规管理做起。所以我每个天都要下寝室很多次。寝室是学生的第二个家，只有抓好寝室的卫生和纪律等常规，才能让学生有一个比安静，整洁的休息的良好环境。所以每天我都会去寝室进行常规检查，为了搞好寝室工作，我决定发展学生实行“传、帮、带”让做得好的同学当“小老师”。同时，我们还开展了一系列的寝室文化活动。学生发挥自己的聪明才智，自己动手，布置寝室，简单大方，又充满创意，使学生的小家更加融洽，迸发出勃勃生机。
经过一个学年的磨合，我已经熟悉了这里的工作流程和工作内容;使我得以在这里施展自己的抱负，为我创造了更多的发展空间，我想再没有什么能比这给我带来更多的快乐，我会尽力去做好我的工作。
我在本学年做了以下几方面工作：
一、以人为核心，深入抓好生活区衣、食、住、行各项工作
“以人为本”、“以学生的发展为本”是我校教育模式的基本理念。根据这个教育理念，开展生活区衣食住行各项工作，坚持按照学校及部门制定的管理制度，层层检查，月月评比，不断完善各项常规检查制度，并根据生活区的特点，每月制定一种综合主题教育活动，让学生亲自参与策划与活动，每月坚持评比与奖励。
二、承担起学校教育与家庭教育的双重责任
学校办学至今，大量的工作实践充分说明了指导教师在学校教育和家庭教育中所负的双重责任。重点抓好学生文明礼貌教育和理想立志教育，继续记录好《指导教师工作手册》、学生谈话记录等，为了进一步加强与家长之间的沟通，增加一项与家长谈话记录，及时记录家长反映的情况。
新的学年开始了，新的世纪正在起程。我相信，在新的征途上一定能百尺竿头，更进一步，勇创新高峰。
第9篇 年终个人总结英文版
the year end is coming, before we move on to the new year, it’s high time for all of us to do a review for the year. to me, doing this annual review is like getting a report card. it’s no different with my annual review – except these results aren’t for my studies – they’re bigger. they’re for my life.
时间转瞬到年底，在我们步入新的一年之前，我们所有人都应该对这一年做个回顾总结。对于我来说，年终总结就像是拿成绩单。年终总结和成绩单一样，只不过收获的并不是学习成绩，它们更重要，是关于我的人生。
importance of year end reviews
年终总结的重要性
so why is it important to do a year end review? there are 4 si-mp-le reasons:
年终总结为什么这么重要?有这样四个简单的理由：
1. draw lessons from the year
从一年中吸取经验教训
what have you experienced this year? what have you learned from them? with every experience we face, there are important things to learn. we can either let these incidences paus by, or we can stop to understand, internalize them, and draw lessons from them. life is your school, and the lessons are dressed up as your everyday incidences. you don’t want to be living year after year without learning from your experiences. that’s just sleepwalking your life away.
这一年，你经历了些什么?从中你又学到了些什么?我们面对的每一次经历，都有一些重要的东西值得学习，我们可能会让发生的这些事情就从我们的生命中匆匆而过，或者我们也可以选择停下来，理解并消化这些经历，从中学到经验教训。生活就是你的学校，这些经验教训会假扮成每天的琐事。你也不想年复一年只是过生活，却从不从经历中学到些什么吧，那样的话，你只是在梦游度日。
there are a lot of lessons which i learn every year. looking back at my review for 20xx, one of the biggest lessons i learned is that our reactions to life’s situations is a choice, and it’s up to how we make out of situations we encounter. this realization came after a highly intense period at my job. at that time i was already a positive person, but the situation was so out of control that it really made me negative. it was after a short period of feeling miserable that i realized that the reality was such and it was up to me to make the best out of it. i could either sit and bi-tc-h about it which would do absolutely nothing to change the situation, or i could take action and make the best out of it. this small shift in my mindset created a big shift in my reality – it made me a lot more proactive and solution-oriented. it made me realize that many of us generate unnecessary baggage with negative situations in life, and it’s all about taking action to create the lives that we want. happineis truly a choice.
每年我都能学到很多。现在回头看看我20xx年的总结，我学到的最重要的一课是“我们对生活环境的反应是一种选择”，取决于我们如何解决遇到的情况。这种感悟是在我的工作经历了一段高度紧张的阶段之后得出的。其实那时候我是个很积极向上的人，但是当时的情况完全不在我的掌控下，让我也变得消极了。有那么一小段时间，我觉得很痛苦，然后我就意识到，生活就是这样，如何做到取决于我自己，我可以选择干坐在那里抱怨牢骚，但这根本对改变现状一点帮助都不起;我也可以选择采取行动做到。这样简单的心态转变使我的生活出现了很大的改变：我变得更加主动，积极选择解决问题的方法。这也让我意识到，我们许多人在遇到不利状况时，总是背负了太多不必要的包袱，只要采取行动，我们就能创造想要的生活。幸福快乐其实只是个选择。
because i would write down lessons i learned each time (in my life handbook), i could then build upon my learnings. rather than deja vuing through life situations, every time i would think about how i could apply what i had learned earlier and how i could do something different. as a result, i kept moving forward in my growth.
因为我每次都会记下学到的经验教训(在我的生活手册里)，所以我从所学中慢慢成长。每次总结后我都会想，下次遇到我会如何利用之前学到的改正错误，而不是一次次的重复犯错栽跟头。就这样，我在成长的路上一步步前进。
2. wrap up what you’ve done this year
打包今年所做的事情
many things can happen in a year and this is the perfect time to wrap them up. were there any ups and downs? did you get a promotion? did you recently quit your job and joined a new workplace? did you just start up a business? did you move to a new place? did you just end an unhappy relationship? did you move on from a bad partnership? any major events took place? or perhaps there are nothing significant that happened?
每年都会发生许许多多的事情，现在就是你把之前的事情打包的时机。生活中有一些起起落落?你升职了?最近刚辞职进入新的工作环境?刚开始创业?搬到新地方?刚结束一段不快乐的感情?走出了一段很糟的伙伴关系?发生了很多大事?也或许没什么重要的事情发生?
this is the time to wrap up the year. it’s time to let go of past baggage, tie up the loose ends, tidy up your feelings, and get ready for what’s ahead.
现在是该打包这一年的事了，也是时候放下这些过去的包袱，做一些收尾让工作有始有终，收拾起情绪，准备迎接即将到来的新一年。
3. regain focus
重新找到重点
after working for a few years, you’d find that the years sort of just start to blend into each other. soon it’s hard to tell one year apart from the next. subsequently, it’s so easy to fall into a routine without being conscious of it. sometimes i hear people commenting that they’re not sure what exactly they’ve been doing with the past few years of their lives, because everything just seems like the same.
工作了几年后你会发现，每年似乎开始有些混在一起的感觉，很难把它们区分开来。然后不知不觉，工作就很容易变成例行公事的老套路。有时候我会听到人们在说，不知道过去的几年具体都干了些什么，因为一切看起来都一样。
it’s just like driving. when you’re driving in a car, it can be hard to see where you are and where you’re heading to. on the other hand, pausing for a short moment to look at the map can be amazingly helpful. where are you right now? how far have you traveled? where do you want to go to? doing so helps you to regain focus.
这就像开车一样。当你开车的时候，很难看出来你开到哪和要去哪。而另一方面，如果你停下来看看地图，你会发现超级有帮助。你现在正在哪儿?你走了有多远了?你想去哪儿?年终总结会帮你重新找到重点。
like i mentioned above, doing my annual review is like getting the report card for my life. how do i grade myself for this year? do i give myself an a+? a? b? c? d? or even f? this assessment reminds me if i have lived this year the way i had wanted to.
我之前提到过，写年终总结，就像拿成绩单一样。今年给自己打多少分?a+? a? b? c? d? 还是f? 这样的自我评估会提醒我，让我反思过去的一年是否是我想要的生活方式。
4. start the next year on a high note
以高起点开始下一年
last but not least, your annual review will help you to start the next year on a high note. as i’m going to share later in the post, doing your review includes setting your goals for the next year. for this year 20xx, my one single biggest goal was to build this blog. so this year, while other people were figuring out what to make out of their year, i was a person on a mission. by mid-year i had already exceeded some of my goals, and now that it’s the end of the year, i’ve accomplished what i had set out to do at the beginning, and more.
最后，年终总结会帮你从一个高起点开始下一年的工作和生活。正如我稍后要跟大家分享的，年终总结会包括你下一年的目标。20xx年我的目标是建好这个博客，所以在这一年，当其他人还在找寻到底该干些什么的时候，我已经是一个有任务的人了。年中的时候我就已经超额完成目标，现在到年末，我已经完成了年初的目标，甚至做的更多。
exercise: write your year end review for 20xx
练习：写下你的20xx年终总结
let’s get started on your year end review for this year!
从今年开始写下你的年终总结吧!
take out your life handbook, or if you don’t have your life handbook, take out any notebook or blank piece of pa-pe-r. if you have a blog, you can copy the questions and answer them in your blog entry.
拿出生活手册，如果没有的话，就随便拿本笔记本或是张白纸。如果有博客，也可以把这些问题复制过去在你的博客里回答。
set aside some quiet time with yourself, for 30-45 minutes or so. now, write your answers to the following 6 questions:
给自己留出30到45分钟的安静时间，现在写下对这6个问题的回答：
1. what are your biggest accomplishments this year? (accomplishments here refer to any results you are proud of)
今年你的收获是什么?(这里的收获指任何你感到骄傲的结果)
2. what are the biggest lessons you’ve learned this year?
今年的教训是什么?
3. on a scale of 1-10, how satisfied are you with how you spent the year? (or if you prefer giving grades, what grade would you give yourself for how this year turned out, between f- to a+?) why?
如果让你从1到10给自己打分，今年你对自己的满意程度是几分?(如果你喜欢分等级的话，那么从f-到a+你今年表现怎么样呢?)为什么?
4. what do you want to accomplish next year, such that it’s your best year ever? alternatively:
最想完成什么样的目标让明年成为最棒的一年?或者：
if it’s now dec 31 of next year, what do you want to see in your life?
如果现在是20xx年12月31日，你希望自己生活是怎样的?
what does it take to make you feel a 10/10 satisfaction level at the end of next year?
到明年年底，什么事情会让你对自己百分百满意?
5. what new habits to cultivate that will help you to achieve your goals in q4?
为了实现第四个问题中的目标，你应该培养那些新习惯?
6. what are your immediate next steps to achieve these goals?
为了实现这些目标，下一步你马上会进行什么?
take as much time as you need to write your review. these are the very same questions i use for my personal review every year, so i’ve no doubt that you’ll find them useful in yours.
写年终总结别着急，慢慢来。每年我都会拿这些问题来问自己，所以我肯定你们会发现这些问题很有用。
if you want, you can get started with questions 1-3 first, which are more reflection questions for the year. spend a couple of days to think about them, before moving to questions 4-6, which are about the year ahead.
如果愿意的话，可以先从问题1到3开始，这些都是更值得思考的年终问题。花上几天时间想一想，然后再回答问题4到6，这些是关于你来年的计划。
